Managing Clients and Customers

Will I Need a Contract for My Side Hustle?

Will I need a contract for my side hustle graphic

Let me start this by saying that I am not a lawyer, nor do I play one on TV. This is not legal advice.

Got it? Cool.

Having a side hustle is supposed to be simpler than having a small business. So when people start pulling out contracts, things can get a little tense (particularly for a potential client).

All of a sudden, what felt like it was going to be a smooth, simple project starts to feel like—dare I say it—a serious commitment.

It’s easy to see why people start work without one. And, sometimes, not having a contract might feel like the right thing to do.

…but that might not be the best move for every freelancer.

What do I need a contract for?

A contract outlines the agreement for whatever work you’re going to do. If someone asks you to design a logo for them, you can verbally agree to do the work and agree to a price and move on from there.

A written contract lays out the agreement so that everyone knows what the rules are at all times—preventing people from forgetting a price, payment date, or what they actually asked for or promised. #ByeAmnesia

Will things go badly if I don’t have a contract?

The decision to prepare a contract or not really comes down to how bad things could be if something goes very wrong. If you’re not sure what you have to lose or what kinds of things you should plan for right now, Side Hustle Business School has lessons on contracts that will help you think holistically about whether you should use contracts in your relationships with clients.

And you can check out a lesson on contracts for free.

Do I need a contract - Side Hustle Business School

Where can I learn more about contracts for my side hustle?

These lessons are available on the Freelancer Track and the Content Creator Track—but you can check a few lessons out now on your free test drive.

Posted by Naya the Creative in Content Creator Track, Freelancer Track, Lessons, 0 comments

How Do I Manage Online Appointments With My Clients?

How Do I Manage Online Appointments With My Clients – Side Hustle Business School

Kudos to you for thinking about having an efficient system for scheduling online appointments!

If you’ve done the back and forth email thing, trying to get a date on the calendar, then this is going to make your life much easier!

How should I manage setting up online appointments?

There are a few things to think about here: what do you need your appointment system to do for you and for your clients, and what kind of backup plan type features will you need if things don’t go according to plan?

For example, do you want for you and your clients to get a text message and and email to let you know of appointments that are starting soon, helping you decrease your cancellation rate?

Do you know if you want your clients to schedule recurring appointments, or are you mainly setting up one-time consultations?

Do you want potential clients or already-paid-clients to make appointments when they feel like it, without checking in with you first?

What else?

You’ll also want to create your own policies for cancelling or changing appointments—policies that apply to both your client and yourself. This plays in to your customer service strategy, so make sure whatever you decide complements your brand.

Create a full-service plan for your online appointments

Thinking about the areas of your business that can thrive because of an effective online appointment system can help you decide what you need this system to do for you.

Side Hustle Business School’s Freelancer Track has a few lessons designed to help you create a manageable appointment system that your and your clients are happy with.

Once you’re signed up, you’ll have unlimited access to each of the guided learning tracks.

Posted by Naya the Creative in Freelancer Track, Lessons, 0 comments

How Much Should I Charge Up Front?

How much should I charge up front graphic

You might be thinking: How much should I charge up front? I didn’t even know I was supposed to charge up front!

To be honest, that may or may not be the right move for your business. But, if you decide to take a payment up front (usually called a deposit)…

How much money should you take up front for your freelance project?

Is it fair to take a deposit?

Should you even take any money up front at all? It’s not like the client has anything in their hands to pay for right now.

You don’t have to pay for your groceries before you leave the store, so why should a client have to pay when you haven’t given them anything yet?

The logic is almost sound here, but you shouldn’t fall into this trap.

Are there certain side hustlers that should take a deposit?

Good question! Freelancers fall into this category, but so do some product sellers—and even a few content creators.

The idea here is to think about how much work you’re going to do, how long you’re going to work with your client, and what you’ll need on your end to get started with the project.

So, how much should I charge up front?

This heavily depends on how much you charge in total and how much effort it’s going to take for you to get this project done.

A freelance designer might want to charge a flat percentage before getting started if it’ll be a long project, while certain content creators might have to finesse their situation to get a check before the work is done—not saying it can’t happen.

On the other hand, some product sellers might want to charge a big portion of the total cost before starting any work at all.

Like I said, it depends.

Don’t worry—there’s more!

Check out “How Much Should I Charge Up Front?”, available on Side Hustle Business School’s Freelancer Track and Product Seller Track, and learn why it’s important to at least consider reasons why you might want to, and how much you should, charge your clients before you start working.

How much should I charge up front - Side Hustle Business School

Keep at it! After this lesson we’ll even talk about taking full payments up front—if you’re about that life.

Posted by Naya the Creative in Freelancer Track, Lessons, Product Seller Track, 0 comments